LumeClick Privacy Policy: How We Protect Your Data

Welcome to LumeClick ("Company," "we," "our," or "us"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at lumeclick.com or interact with our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Business name
• Website URL
• Marketing goals and project information
• Billing information when purchasing services

We may also automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Referring websites
• Cookies and tracking data

How We Use Your Information

We may use collected information to:

• Respond to inquiries
• Provide requested services
• Deliver marketing consultations
• Process payments
• Improve website functionality
• Send updates regarding services
• Send appointment reminders
• Send marketing communications when consent has been provided
• Comply with legal obligations

How LumeClick Manages SMS Communications

By providing your phone number and opting in through our website forms, appointment requests, lead forms, or other consent mechanisms, you agree to receive SMS messages from LumeClick.

These messages may include:

• Appointment reminders
• Service updates
• Account notifications
• Marketing messages
• Promotional offers

SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

Message Frequency

Message frequency may vary.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out

You may opt out of SMS communications at any time by replying:

STOP

You may receive a confirmation message after opting out.

Help

For assistance, reply:

HELP

or contact us through our website.

Email Communications

If you provide your email address, we may send:

• Service-related notifications
• Newsletters
• Marketing communications
• Educational content

You may unsubscribe at any time using the unsubscribe link included in emails.

Cookies and Tracking Technologies

We may use:

• Cookies
• Analytics tools
• Conversion tracking tools
• Advertising pixels
• Remarketing technologies

These technologies help us improve website performance and advertising effectiveness.

Users may disable cookies through their browser settings.

Third-Party Services

We may use trusted third-party providers including:

• CRM platforms
• Payment processors
• Email marketing providers
• SMS communication providers
• Analytics providers
• Advertising platforms

These providers may process data on our behalf as necessary to perform services.

Data Sharing

We do not sell consumer personal information.

We may share information:

• With service providers performing services on our behalf
• When required by law
• To protect our rights or property
• During a business transfer or acquisition

SMS consent and phone numbers collected for SMS communications are not shared with third parties or affiliates for marketing purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

However, no method of electronic transmission or storage is completely secure.

Data Retention

We retain information as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

Your Rights

Depending on your jurisdiction, you may have rights regarding:

• Access to personal information
• Correction of inaccurate information
• Deletion requests
• Data portability
• Withdrawal of consent

To exercise these rights, contact us using the information below.

Children's Privacy

Our services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically.

Changes become effective when posted on this page.

Contact Information